With the connected smart grid, today’s automated outage management systems (OMS) are savvy. If a tree falls across a power line, a resulting outage may occur at a nearby fuse, breaker or recloser and the OMS system will capture and track the occurrence. Utilities now know exactly when outages..
Moving to Enterprise Integration: Installation #3 How Well is Your Utility Managing Post-Outage Investigations?
Moving to Enterprise Integration: Installation #2 How Well is Your Utility Processing Administrative Information?
Or more specifically, how well is your utility processing administrative information among your vegetation management contractors and your AP/AR teams? Or your foresters?
Moving to Enterprise Integration: Installation #1 How Well is Your Utility Handling Customer Requests?
Every utility has to deal with customer trim requests; it’s the nature of the game (yes, pun intended). In fact, one of Clearion’s largest customers gets roughly 60,000 customer calls per year. It’s mind boggling. Yet, many utilities still do not have closed-loop processes. For some, the..
Moving from a Silo to Enterprise Integration: The New Face of Vegetation Management Technology
With even a quick glance at the annual report from most utilities, you’re likely to likely to find terms like “responsible business,” “effective governance,” and, of course, “innovation and technology.” Despite this, companies continue to invest in vegetation management solutions that serve a..