Moving to Enterprise Integration: Installation #1 How Well is Your Utility Handling Customer Requests?

May 17, 2017


Every utility has to deal with customer trim requests; it’s the nature of the game (yes, pun intended). In fact, one of Clearion’s largest customers gets roughly 60,000 customer calls per year. It’s mind boggling. Yet, many utilities still do not have closed-loop processes. For some, the..

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